International Standards Certifications
Dubai Municipality upholds the highest international standards across each of our functional areas to ensure the continued health and safety of our people and our environment.
Below is the complete list of current International Standards Certifications achieved by Dubai Municipality.
| # | ISO Number | Standard Name |
|---|---|---|
| 1 | ISO 9001 | Quality Management |
| 2 | ISO 44001 | Collaborative business relationship management systems |
| 3 | ISO 55001 | Asset Management |
| 4 | ISO 10002 | Customer satisfaction- Guidelines for complaints handling in organizations |
| 5 | ISO 10015 | Quality management- Guidelines for competence management and people development |
| 6 | ISO 29993 | Learning services outside formal education – Service requirements |
| 7 | ISO 26000 | Guidance on social responsibility |
| 8 | ISO 27001 | Information security management systems |
| 9 | PAS 7070 | Benchmarking process management |
| 10 | BS 59009 | Public sector procurement |
| 11 | ISO 45001 | Occupational health and safety management systems |
| 12 | ISO 31000 | Risk management |
| 13 | ISO 22301 | Business continuity management systems |
| 14 | ISO 30401 | Knowledge management systems |
| 15 | BS 13500 | Code of practice for delivering effective governance of organizations |
| 16 | ISO 37001 | Anti-bribery management systems |
| 17 | ISO 10001 | Customer satisfaction- Guidelines for Codes of Conduct for organizations |
| 18 | ISO 10003 | Customer satisfaction- Guidelines for dispute resolution external to organizations |
| 19 | ISO 10004 | Customer satisfaction- Guidelines for monitoring and measuring |
| 20 | ISO 45005 | Occupational health and safety management — General guidelines for safe working during the COVID-19 pandemic |
