Established in 1957, Dubai Municipality has played a vital role in shaping
the city’s urban development, public services, and environmental
sustainability—pioneering excellence for over six decades.
Policies
Below are the Customers and Partners
- Customers Happiness Charter
- Partnerships and Mutual Cooperation Management System Policy
- Complaint Policy
- Integrated Management System Policy (Available in Arabic only)
Proactive Tips for Customers:
You do not have Acrobat Reader? Download Adobe Acrobat Reader. Maximum size of downloadable files in all file formats (PDF, MS Office Documents) is less than 40 MB