Select The Required Service*
Related Services
Request Tax Invoice
Request an official tax invoice for your Dubai Municipality payments quickly and easily.
Get A Voucher Copy
Download an official copy of your Dubai Municipality payment voucher instantly.
Request Refund
Submit a request to refund a payment made to Dubai Municipality.
Frequently Asked Questions
You can submit a request for installment fees and fines through the following banks:
- Installment through Emirates NBD for 12 months. Steps and Bank’s link
- Installment via Emirates Islamic Bank for 24 months. Steps and Bank’s link
– In case of a bounced cheque, you will be notified and charged a fine of AED 500, in addition to AED 20 (Knowledge Dirham Fee and Innovation Dirham Fee) per bounced cheque.
– The bounced cheque fine can be paid in cash or credit card.
– In case of payment failure during the specified period, legal measures will be taken.
Dubai Now App
You can download DubaiNow App to pay your fees and fines. Download Adobe Acrobat Reader to download Smart App.
Payment method:
- Card
- Noqodi E-Wallet
- Direct Debit
Service Centers
Payment service is available at the cashier counter at the service centers of DM. Download Adobe Acrobat Reader to check contact details of Service Centers.
Payment method:
- Credit Card Payment
External Collection Centers
You can pay Dubai Municipality fees through all Al Ansari Exchange branches in the UAE. Download Adobe Acrobat Reader to go to the Al Ansari Exchange Website.
Payment methods:
- Cash
- Cheque
*Provide the cheque in the favour of “Al Ansari Exchange L.L.C”
Voucher number is a unique reference provided with your Dubai Municipality invoice or fine notice. It’s typically found on official documents, SMS notifications, or emails from Dubai Municipality.
You can obtain Electronic Copy of the Payment Receipt and Tax Invoice by clicking on the following link.
All fees or fines can be refunded by applying free of charge for the service through Dubai Municipality website and uploading the following documents:
- Letter requesting the refund, including the name in Arabic and English, the phone number and the International Bank Account Number (IBAN)
- Copy of the trade license (for companies)
- Copy of the Tax Registration Number (for companies)
- Copy of the payment receipt
Dubai Municipality’s response (Approved/Rejected) is received by SMS, within 3 working days from the date of the concerned department’s response.
If approved, the amount is transferred to the beneficiary’s account during the first week of every month.
